What to Look For in a Cleaning Company
1. Specialisation in Upholstery, Fabric & Mattress Cleaning
Look for a provider that clearly lists carpet, sofa and mattress cleaning as core services—rather than just generic home-cleaning. Choosing a specialist means they have the right machines, solutions and training for delicate fabrics.
2. Legitimate Equipment & Cleaning Methods
Ask about their cleaning approach: steam-extraction, hot water extraction, dry-cleaning, allergen removal, safe drying times. Some blogs warn against the myth that “anyone can clean a sofa or mattress” — improper methods can damage the fabric or leave behind moisture leading to mould. A good company should explain the process and what to expect.
3. Transparent Pricing & Scope
Make sure the services, exclusions, and pricing are clear. Do they charge per piece, per square foot, or by fixed rates. Also check if there are hidden fees (travel, drying, extra stains) or minimums.
4. Reviews & Proven Track Record
Check their testimonials, before/after photos, trust-marks, or certifications. This gives you confidence in reliability and quality.
5. Safe & Eco-Friendly Materials (Especially for Homes)
Especially if you have kids, pets or allergy-sensitive occupants, it’s worth asking if the cleaning solutions are non-toxic, child-safe, pet-friendly, and whether the company offers sanitising or disinfection. Many companies now emphasise these features to meet Singapore homes’ higher expectations.
Why These Factors Matter
- Fabric lifespan & appearance: A sofa or mattress is an investment. Using the wrong cleaning technique can fade, shrink, or damage fabric.
- Health & hygiene: Deep cleaning removes allergens, dust mites and bacteria embedded in mattresses, sofas and carpets—important in our humid Singapore climate.
- Less disruption & better value: Good cleaning means faster drying time, minimal downtime (for sofas/mattresses) and value for money.
- Avoid surprises: Transparent pricing protects you from last-minute add-ons and sub-par service that’s just surface cleaning.
- Short-list 2-3 providers in your area. Ask for quotes and service details.
- Describe your items: carpet size, sofa type (fabric / leather / L-shape), mattress size & condition (any stains / upholstery type).
- Ask what’s included: pre-inspection, stain-treatment, sanitising, drying time, guarantee.
- Compare quotes: don’t pick solely on lowest price — check what’s covered.
- Schedule appropriately: If your sofa/mattress needs cleaning ahead of guests or post-renovation, book early.
- Prepare your space: Clear items around the furniture, and ensure power / access is easy for the cleaning crew.
- Are you experienced in sofa/mattress/carpet cleaning specifically?
- What method do you use (steam, dry-clean, hot extraction)?
- Is your solution safe for children and pets?
- What is your price for [carpet size / sofa type / mattress size]?
- What’s the drying time, and is there any guarantee?
